100% Kulit Asli Handmade Kotagede
Pusat Legalitas & Kebijakan

Return Policy.

Terakhir diperbarui: September 2026 • Versi Dokumen 2.4

Daftar Dokumen Resmi

1. Return Window!!!

We accept returns within 14 days of delivery. Items must be unused and in original condition with all tags attached.

2. How to Return

Contact our customer service team to initiate a return. You will receive a return authorization and instructions.

3. Refund Processing

Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Refunds are issued to the original payment method.

4. Exchange Policy

We offer exchanges for size or color variations subject to stock availability. Contact us for exchange requests.

5. Non-Returnable Items

Custom-made and personalized items cannot be returned unless there is a manufacturing defect.

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