Question 1

How do I care for my leather product??

Accepted Answer

Keep your leather away from direct sunlight and moisture. Clean with a soft dry cloth and apply leather conditioner every few months to maintain its beauty.!!!!

Question 2

Do you ship internationally?

Accepted Answer

Yes! We ship worldwide. Delivery times vary by location, typically 5-14 business days. Free shipping on orders over Rp 500,000.

Question 3

What is your return policy?

Accepted Answer

We offer a 14-day return policy for unused products in original condition. Contact our support team to initiate a return process.

Question 4

Are your products genuine leather?

Accepted Answer

Absolutely. All our products are made from genuine full-grain or top-grain leather sourced from trusted tanneries with ethical practices.

Question 5

How long does pre-order take?

Accepted Answer

Pre-order items typically take 2-4 weeks depending on the complexity of the design and current production queue. We'll keep you updated throughout the process.

Question 6

Can I customize my order?

Accepted Answer

Yes! We offer custom-made services for brands and individuals. Contact us via WhatsApp to discuss your custom requirements.

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